Good To Know
Questions, answered
Everything about safety, materials, timelines, booking, and aftercare. Can't find your answer? Reach out anytime.
Do tooth gems damage your teeth?Tooth Gems+
We use lead-free gems and dental-grade materials, and there is no drilling involved. Applied and cared for properly, tooth gems do not damage the enamel. When you are ready to remove a gem, it should be removed by a dentist.
How long do tooth gems last?Tooth Gems+
Tooth gems can last anywhere from one month to several years. Longevity depends on the adhesive, placement, oral hygiene, your bite, and daily habits, so there is no guaranteed timeline.
Can I eat and drink normally with a tooth gem?Tooth Gems+
Yes - after the first 24–48 hours. We recommend avoiding sticky or very hard foods directly on the gem, and skipping electric toothbrush pressure directly over it for the first two days.
How are custom grillz made?Custom Grillz+
Every set starts with a consultation and a precise dental impression (in-studio or via our mail-in mold kit). Your mold is used to hand-craft your grillz in your chosen metal and finish, followed by polishing, stone setting if selected, and a final quality inspection before pickup or insured shipping.
How long do custom grillz take?Custom Grillz+
Grillz normally require 3–4 weeks of working time after completed molds are received. Sets involving stones take approximately 5–6 weeks, which allows you to try on the metal before the stones are set.
What metals do you offer for grillz?Custom Grillz+
Sterling silver, 10K gold, 14K gold, white gold, and rose gold. Solid and open-face styles are available, plus stone setting. Every set is removable and handcrafted for your smile.
Do you offer a mail-in mold kit?Custom Grillz+
Yes. For out-of-state orders we mail you a mold kit, schedule a video call to help you complete the mold, and you return it to us by USPS. Once your grill is finished, it is shipped back to you.
Is professional whitening safe for sensitive teeth?Teeth Whitening+
We review your comfort and sensitivity before treatment and adjust session length accordingly. Let us know about any sensitivity concerns when you book.
How white will my teeth get?Teeth Whitening+
We do not promise a specific number of shades. Results vary from person to person, and natural teeth have an individual stopping point - your session is about getting your smile to its brightest natural level.
How do I book an appointment?Booking+
Use the Book page to choose your service and request your preferred date and time. A deposit is required to confirm every appointment. You'll receive a confirmation with everything you need to prepare.
Is a deposit required?Payments+
Yes - a non-refundable deposit is required to book any service, and it is applied toward your final balance.
What payment methods do you accept?Payments+
Invoice, Zelle, Apple Pay, and cash in person, in addition to online payment. Paying your entire balance in cash, in person, earns 10% off.
Do you ship finished grillz?Shipping+
Yes, completed grillz can be shipped fully insured with tracking anywhere in the US. Local pickup from the studio is also available by appointment.
What if I need to reschedule?Business Policies+
You may reschedule once using the same deposit when you let us know at least 24 hours before your appointment. Rescheduling later than that requires a new deposit.
How do I care for my grillz?Aftercare+
Your grillz are removable. Clean them after each wear with a soft brush and gentle soap, store them safely, and avoid sleeping or eating with them in.
How do I care for my smile after whitening?Aftercare+
For the first 48 hours, avoid coffee, red wine, dark sauces, and smoking. Use a straw for colored drinks and keep brushing gentle. Aftercare guidance is provided at your session.
Is there an age requirement for tooth gems?Tooth Gems+
Tooth gems are recommended for individuals 18+, unless parental consent is provided.
What is the Surprise Appointment Experience?Booking+
A $30 planning call for anyone arranging a secret grill or teeth-accessory reveal. We help coordinate the details so the surprise goes exactly as you imagined.
Can I bring someone with me?Business Policies+
No additional guests are allowed unless they are also booked for a service.
What if I am running late?Business Policies+
In-person appointments have a strict 15-minute grace period. Virtual consultations have a 5-minute grace period.
Do you host pop-ups and events?Business Policies+
Pop-ups and events are considered case by case, subject to approval and availability, and pricing varies. Send inquiries to icedbyyana@gmail.com.
Iced By Yana
Still curious?
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